The José Luis Salon prides itself on its expertise in customer care and service. Because of this we uphold a few policies to ensure the ultimate salon experience for our clients and responsibility and care for our stylists.

Cancellation Policy

The José Luis Salon requires 24 hours notice for any cancellation of an appointment. Please make sure to call during business hours the day before your appointment in order to avoid any additional fees.

Unattended Children

The José Luis Salon has two luxury facial rooms to host our skin care clients. in order to ensure these clients relaxation we request that no unattended children under the age of 12 be allowed in the salon.

Gratuity

Gratuity is appreciated but not required for any of our stylists or skin care therapists. Unfortunately we can only accept tips in cash or a personal check made out directly to the stylist. Each team member has their own tip box located by the front desk and envelopes for your discretion.

Alcohol

The José Luis Salon provides and array of refreshments including wine, sodas, and snacks. We ask that no outside alcohol be brought into the salon and none taken outside the salon at any time.